Customer Ratings & Reviews for Sparks Insurance, Inc.
Sparks Insurance is very responsive to customer feedback.
Sparks Insurance is a well informed, easily approachable business. They always take time to make sure we thoroughly understand our policies. They take their time and we never feel rushed and follow up with a phone call after our visit.
Kathy & Steve H.
Lon is an expert in the field of insurance and has provided us with his exceptional insurance knowledge for decades. Thank you, Lon!
Fair treatment, good explanations, completely customizable to fit whatever your needs are. I did not feel pressured into getting anything, and if I had a question about why something may was offered, they answered honestly and openly.
Sparks Insurance has provided exceptional service and support to the Club for many years. We appreciate their willingness to support our mission with their expertise.
Great people and service. Always reliable and responsive.
Switched insurance company several years ago and I have nothing but the best to say about Sparks....they are the best!
You guys are great!
We were referred to Spark's Insurance 14 years ago and we are now entering our 15th year with Sparks Insurance, which in the insurance industry, is unheard of loyalty! When we 1st called Sparks, Lon came out to our establishment to learn who we are and what we do to make sure we are being covered as we should, with only what we need and explaining it all in a way we could understand. He and his team evaluate all of our insurance needs regularly, offering the best rates with the best professional yet personalize service year after year giving us no reason to shop or switch. We are blessed to have them as our agent but most of all...as our friends!
Excellent customer service with my agent Dedra Hanson. Miss Hanson is very professional, in every aspect. My questions via email are always responded to in a few hours max, on the phone I receive instant assistance. I could probably do business just about anywhere and maybe even at a lower cost, but the customer service I receive from Dedra is a value that cant be measured. I'm happy with the service I receive from Sparks.
Lori from your insurance agency has gone above and beyond helping with health insurance. Any time I have had a problem she has been extremely helpful.
Excellent 1-call Insurance quotes, Coverage changes, and solid money saving advice. In addition our Insurance agent helps us smoothly navigate through the entire claims process with the respective insurance company claims agent.
Was in the market for new insurance for both my car and rental insurance. After receiving quotes from other companies and comparing coverage, Sparks was my choice. While another company was a little less, the coverage was not as good. I also like that I have an agent should something happen or my insurance needs change. Would recommend to anyone looking for new insurance.
As a new business owner, Lon made the insurance part of running my business one less thing to worry about. With our yearly renewal meetings to review our policies and coverage, Lon continues to make our insurance coverage something don't worry about.`
Teri Lorge is my insurance agent. She is very professional and knowledgeable. She is super quick on taking care of business. As a transportation carrier often times I need some ins form sent to direct customers or brokers. Teri gets it done ASAP. They're always friendly and cheerful.
Sparks Insurance is the place to go if you want quality and effective customer service. I have used Sparks Insurance for my health and dental insurance needs. Lori Popanda answers your questions in a prompt and professional manner. They are fantastic at helping you find a policy that fits your needs in an effortless manner. Would highly recommend them to anyone looking to get their insurance needs fulfilled!
Our family has been a customer of Sparks Insurance for over 10 years. I have done some "comparison shopping" for our multiple insurance needs and have found Sparks to be quite competitive and reasonable in the insurance market. We have our home, car and business insurance through Sparks - and more recently have acquired our HEALTH insurance at Sparks. Owners Bonnie and Lon are experts in their field as is every member of their staff! Each is a pleasure to do business with and most importantly, they KNOW and understand OUR insurance needs. I highly recommend that you check them out for reasonable rates and extra personal customer care.