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Commercial Lines Insurance Service Agent

Be our next Commercial Lines Insurance Service Agent!

Sparks Insurance, Inc. is looking for our newest team member to help play a vital role in our growing independent insurance agency. In this position you will be responsible for providing excellent customer service to our prospective and existing customers. Our ideal candidate is an experienced office professional, preferably with Commercial Lines/Property & Casualty insurance experience, who is enthusiastic, highly motivated, well organized, detail oriented, customer focused with a get it done attitude.

Representative Responsibilities

  • Providing prompt and accurate service to customers’ requests.
  • Discuss coverage options and risk management to meet customers’ unique needs.
  • Efficiently process policy changes, payments, claim reporting, certificate requests, and other account maintenance requests.
  • Work with agency producers and other commercial lines team members.
  • Work with multiple company underwriters and carriers’ and brokers’ staff.
  • Maintain up to date customer records with information reviews, activity documentation, and coverage reviews.

Representative Requirements

  • Must have a current WI or IL P&C insurance license.
  • Must have at least 1-year agency experience. Commercial lines preferred.
  • Must have at least 2 years office experience.
  • Must demonstrate strong math skills and communication skills. These will be tested prior to an in-person interview.
  • Proficient in Excel, Word, and Outlook. Has a high aptitude in learning any new software required for job function.
  • Must be able to work independently and under pressure.

Additional Desired Skills

  • Previous experience in using TAM.
  • Multi-lingual, Spanish preferred.
  • Transportation, Motor Carrier, Commercial Auto knowledge.
  • Personal Lines or Life/Health experience and/or licensing.

Why work for Sparks?

As a small family owned agency our staff is part of our family. We believe in providing excellent service to our customers. And having fun doing it!

About Sparks:

At Sparks Insurance, we strive to maintain the highest level of customer satisfaction though finding individualized quality insurance services and products and helping our customers understand what will fit their ever changing business or personal needs. We take finding the right protection seriously…covering their todays and protecting their tomorrows.

For over 60 years, the ‘Sparks’ family and our licensed agents have serviced local Wisconsin residents and businesses in Kenosha, Racine, and Milwaukee areas, as well as Northern Illinois and across the US for our commercial truckers. We are now serving Northern WI and the lower Upper Peninsula of Michigan through our Wisconsin north woods office. Our specialized teams of Personal and Commercial agents have well over 150 years of combined experience, so our customers rely and depend on our trusted guidance.

If you would like to apply please email your cover letter and resume to  Applicants not meeting the requirements will not be contacted.

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